Family Storage

Data Management Policy

Type of Record Retention Period Legal Basis Remarks
Reservation information (name, contact details, date and time)Deleted once the purpose has been fulfilledAct on the Protection of Personal InformationAs a rule, personal information is to be deleted promptly after the reservation has been completed
Payment receipts and sales slips7 yearsCorporation Tax ActRetention is mandatory as sales-related books
Receipts and supporting documents7 yearsCorporation Tax Act-
Customer cards (treatment history, etc.)The period for which explicit consent has been obtainedAct on the Protection of Personal InformationConsent regarding the handling of personal information is required
Customer records (treatments, drugs, allergies)The period for which explicit consent has been obtainedAct on the Protection of Personal InformationCustomer records are quasi-medical in nature and require careful management
Health and allergy informationStrictly managed as special care-required personal informationAct on the Protection of Personal InformationParticularly strict handling is required as special care-required personal information

Practical Points

  • Retaining customer information for longer than necessary after a reservation has been completed may in itself constitute a violation of law.
  • Records kept for tax purposes (sales vouchers) must be managed separately from customers' personal information.
  • Customer records are quasi-medical in nature and require more careful management.
  • Health-related information, such as drug allergies, is classified as special care-required personal information and must be handled more strictly.
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