Frequently Asked Questions
FAQ
What kind of service is Family Storage?
It is a service for reliably preserving and sharing your family's records (family tree, photos, memories and special days). From “Family Research,” which traces the family register (koseki), to creating a family tree, AI storytelling, and managing photos and special days, you can gather your family's story in one place.
Is sign-up free?
Yes. Sign-up is free. Basic use, such as creating a family tree and saving records, is free of charge. Only some services, such as Family Research (family register research), are paid.
Can I use it on a smartphone?
Yes. You can use it on a smartphone, tablet or computer. You can also add it to your home screen and use it like an app (PWA). It launches quickly, and you can also receive notices (push notifications).
Do I need any special knowledge to use it?
No. There are no difficult operations. Simply follow the screens and enter names and records.
