Frequently Asked Questions
FAQ
All
About the Service
Family Tree and Record Features
Family Research
Using the Service / Account
Personal Information and Security
How do I get started?
A
Just sign up (free) and log in. Then, by adding family members starting from yourself, you can begin creating your family tree.
Can I share records with my family and relatives?
A
Yes. You can share them using the photo gallery's share link, or with a PDF or printout of the family tree. There are also “Story” and “Community” features for connecting with other members.
Can I leave the service (delete my account)?
A
Yes. You can do this from the settings on My Page. For how your data is handled when you leave, please see the Terms of Use and the “Personal Information and Security” section.
