Legal Notice (Specified Commercial Transactions Act)
| Seller | Tradition Blue Co., Ltd. |
|---|---|
| Operations Manager | Masao Hata |
| Address | 2-7-2 Sekiguchi, Bunkyo-ku, Tokyo 112-0014 |
| Phone Number | 0120-952-862 |
| Email Address | info@tradition-blue.jp |
| Website URL | https://familystorage.jp/ |
| Price | “Information gathering only” (collection of family register documents by a specialist) ¥22,000 / per lineage (tax included) “Information gathering + map creation” (collection of family register documents + creation of a Family Map, sent as a PDF) ¥55,000 / per lineage (tax included) * Fees are calculated per lineage (one surname line). You can select the number of lineages on the application screen. |
| Charges Other Than the Product Price | Internet connection and communication charges required to browse this site and submit an application are borne by the customer. |
| Timing of Payment | Payment is made at the final stage of the application procedure, after you have submitted the letter of authorization. We will begin the research after confirming your payment. |
| Payment Methods | Bank transfer / credit card |
| Timing of Service Provision | We will begin the research after confirming your payment. Upon completion, we will send you the family register documents (including a PDF of the Family Map in the case of “Information gathering + map creation”). “Information gathering only”: within 60 days of payment confirmation “Information gathering + map creation”: within 120 days of payment confirmation * Within the above periods, the time required varies depending on the number of lineages and the circumstances of each local government. We will give you an estimate when you apply. |
| Withdrawal or Cancellation of Application (Cancellations and Refunds) | As this service is the provision of a service (research) and constitutes mail-order sales, the cooling-off system does not apply. For details on cancellations and refunds, please see our Cancellation and Refund Policy. |
